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Marketing & Communications Manager

Website Pioneer Center for the Performing Arts

Marketing and Communications Manager

Pioneer Center for the Performing Arts – Reno, NV 89501


Job Summary:

The Pioneer Center for the Performing Arts [PCPA] is seeking a Marketing and Communications Manager.  This position will report to the Director of Community Engagement, working as a key team member in the Education, Engagement, and Special Initiatives Department.  This position is primarily responsible for managing the organization’s brand in the community, compiling data to measure marketing initiatives, creating digital and print marketing and development assets, coordinating with media outlets and third-party design and PR vendors, and managing marketing settlements.  The Marketing and Communications Manager must possess strong design and writing skills, be self-motivated, and enjoy interacting with the community as a representative of the Pioneer Center.  In addition to working closely all members of the Education, Engagement, and Special Initiatives Department, this position will collaborate with the Events Director, Controller, and various third party contracted partners including Nederlander National Markets (national Broadway media) and Design on Edge (local PR and design).  The ideal candidate will be extremely organized, detail-oriented, dependable, confident, have a passion for the performing arts, and appreciate the positive and respectful company culture at PCPA.  This is a full-time, non-exempt, hourly position available immediately.  Applications will be accepted until the position is filled.


Duties and Responsibilities:

Manage general marketing calendar including show announcements, ticket on sales, social media campaigns, fundraising communications, project/design due dates, and more.
Create and coordinate various digital and print assets as needed, including updating existing programs and sponsorship marketing assets.
Manage and create e-blast and social media communications.
Maintain and update WordPress website content including new show articles, program schedules and info, fundraising campaigns, online brochures, staff directories, etc.
Maintain and update lobby PowerPoint displays.
Create show playbills for Broadway and in-house programming, including tracking and implementing all paid advertisements.
Create and oversee annual reports and seasonal fundraising campaign designs.
Coordinate new design projects for marketing and development programs with third party contractors, including Design on Edge.
Coordinate and organize all marketing materials for Broadway, in-house programming, and rental clients.
Create marketing assets for rental clients as needed.
Design education newsletters.
Manage Broadway, in-house, and contracted marketing settlements including tracking ad placements and invoices.

Coordinate implementation of Broadway marketing plans with national Broadway marketing firms and local partners.

Coordinate and attend media interviews with Pioneer Center representatives and Broadway cast members in collaboration with Design on Edge.

Coordinate and track media and ad buys.

Create press releases as needed and coordinate media engagement with Design on Edge.
Create and track post-show patron surveys for Broadway and educational programming and other marketing data.
Submit all mainstage and public outreach programming to community calendars.
Collaborate on cross promotions with area businesses.
Represent the Pioneer Center and provide support at community engagement and promotional events as needed.
General logo management and public brand monitoring.

Design branded templates and graphics for e-blasts and social media.
Manage social media profiles.
Assist in community relations campaigns as needed.
Stay current with national performing arts marketing trends and data, including accessibility in digital media.
Document all Pioneer Center produced events through photo/video capture and maintain Pioneer Center archives

Other duties as assigned by the Director of Community Engagement


Desired Attributes:

·         Knowledge of current marketing principles and practices including major social media platforms

·         Solid understanding of data management and ROI’s

·         Strong digital design skills that align with current Pioneer Center branding aesthetics

·         Knowledge of best practices in accessibility of digital marketing materials

·         Exceptional oral and written communication skills in English

·         Reliable, professional, and punctual

·         Able to foster an inclusive and respectful work environment with a diverse range of people, including artists, patrons, volunteers, donors, and staff members

·         Welcoming, friendly, upbeat team player

·         Able to prioritize and multi-task in a fast-paced, detail-oriented environment

·         Able to follow directions and meet deadlines

·         Excellent customer service, conflict resolution, and interpersonal skills

·         High level of personal accountability and interest in collaboration

·         Able to maintain discretion with privileged, confidential information

·         Interest in long-term career stability and a supportive, close-knit work culture

·         A passion for the arts and commitment to the PCPA mission, vision, and values


Required Qualifications:

·         Completed bachelor’s degree, or 4 years related experience and training, or an equivalent combination of education and experience

·         Proficiency in MS Office Suite including Microsoft Word, Excel, Teams, and Outlook

·         Skilled in Adobe Creative, including Adobe Illustrator and InDesign

·         Skilled in basic HTML and Bootstrap coding

·         Strong writing and grammar skills

·         Some evening and weekend schedule flexibility for events

·         Passion for the northern Nevada community, non-profit work, and the performing arts


Additional Preferred Qualifications:

·         Minimum of 3 years of experience working in the marketing and communications field

·         Spanish language skills

·         Previous management experience

·         Reliable personal transportation and valid driver’s license

·         Knowledge of WordPress and understanding of basic CSS/PHP coding

·         Experience with the arts and/or nonprofit organizations

·         Desire to make a long-term commitment to the Pioneer Center


Employment Overview:

•        Non-exempt hourly position

•        Typical schedule: Monday – Friday | 9am to 5pm (with some flexibility for evening and weekend events as needed)

•        Starting pay: $30 per hour

•        Employer-paid medical, dental, and vision insurance

•        401k plan with 5% employer match

•        Paid time off (holidays, vacation, sick leave)

•        Excellent work environment in an exciting industry


About the Pioneer Center for the Performing Arts:

Located in the heart of downtown Reno, the Pioneer Center is the premier performing arts facility in northern Nevada, operating continuously since opening for business in 1968.  Our mission is to cultivate exceptional performing arts experiences in our historic venue and throughout the region because we envision a community that is connected, enriched, and inspired through the power of live performance.  On average, the Pioneer Center hosts over 100 events and serves approximately 120,000 patrons annually.  We operate as a private, 501(c)3 nonprofit cultural organization.


To Apply:

Interested and qualified candidates must submit the following in PDF format via email to

·         Cover letter outlining connection to the position and highlighting relevant experience.

·         Resume tailored to the position.

Submitted materials will be reviewed immediately.  Incomplete submissions will not be considered.



As an Equal Opportunity Employer, PCPA does not discriminate in its hiring or employment practices with regard to race, color, creed, sex, sexual orientation, gender identity or expression, genetic characteristics, age, national origin, religion, physical or mental disability, medical condition, pregnancy, marital status, veteran status, or any other protected characteristic as established by law. PCPA also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.

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